ERP Training

ERP Training

Training is often the most overlooked aspect of an ERP implementation and takes a backseat in many large-scale Enterprise Software implementations, whereas it is one of the drivers for realizing a true ROI from an ERP implementation initiative.
We know the top management expects a clear ROI from any ERP initiative that is undertaken. Our goal is to make sure your people can deliver the expectations and help your enterprise realise compelling value from your ERP investments.
Some of the specific kinds of trainings we impart are :
• ERP Trainings
• CRM Trainings
• BI Trainings
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Hashtag help clients with workshop style trainings that can help users get trained on ERP systems so that users across different departments start using the system optimally
6 Tips for Developing an ERP Training Strategy and Plan
1. Conduct a series of Change Impact Sessions
Contrary to common belief, that training efforts should be invested towards the final stage of the ERP project just before Go-live, the process should actually start right from the beginning of the project. In fact, training needs should to be analyzed and understood at the time of the ERP selection, so that the change management plan can also include some trainings / workshops that be required to assess the organizational readiness for an ERP deployment and accordingly prepare the users for the business transformation. During this period, project team members work within departments to understand end-to-end workflows and related pain areas and then documented so that we can make a realistic comparison between “As is” processes and “To be” sessions. During these sessions, your project team meets with functional area leaders and SMEs to understand what processes will be changing. This gives the projects team insights into each functional area’s training and communication and change management needs.
2. Take a strategic approach
This essentially implies, developing a ERP training strategy based on the change impact sessions and then using that knowledge to create a training plan. The insights you gain from the change impact assessments dictate how many resources you dedicate and how much time you allot for training sessions. These assessments also help you determine what stakeholders need training and what techniques you’ll use to train them. You can develop an ERP training plan outlining roles and responsibilities.
3. Leverage Internal Resources
In addition to your core project team, don’t be afraid to leverage your SMEs and department leads. These employees are the most well-versed in the specific pain points that their colleagues are facing. As such, they can help you develop a training plan that meets the needs of these groups. You should also equip these team members with the technical knowledge necessary to facilitate end-user training.
4. Customize Your Training
All employees affected by the ERP implementation will need some form of training on how the system works. However, they won’t all benefit from the same training content.
To be most effective, you should tailor training to each employee’s role and their unique processes. Not only does this ensure that they’re learning the aspects of the software that apply to them, but it makes the sessions relevant enough to keep their interest.
5. Conduct Workshop style immersive trainings
We recommend using post-live assessments to inform follow-up training and communication needs. Conduct workshop style immersions to ensure every end user gets hands on support to practically apply the knowledge they have gained during the training.
6. Optimize Your ERP Training Strategy
An strong ERP implementation followed by possible optimizations, has the potential to transform your organization from the inside out. Yet, to realize the full potential, ERP users need to know more than just how to use it. They need to understand new processes which are introduced as part of the business transformation exercise and how these relate to new workflows that need to be implemented and followed in the system. This is why an ERP training strategy and plan is a critical investment. As you begin your implementation, it is critical to allocate resources who can be dedicated for ERP trainings as its forms a part of the overall organizational change management strategy that will in turn drive large scale adoption of the system within the organization.

Training is often the most overlooked aspect of an ERP implementation and takes a backseat in many large-scale enterprise software implementations, although the truth is that, it is one of the drivers for realizing a true ROI from an ERP implementation initiative.

We know the top management expects a clear ROI from any ERP investment that is made. Our goal is to make sure that your people can deliver the expectations and help your enterprise realize compelling value from your ERP investments.

Some of the specific kinds of trainings we impart are:
• ERP Trainings
• ERP Workshops
• Organizational Change Management Trainings
• Go Live Trainings

We not only help key users get trained in the respective modules that they need to regularly work on , but we also provide handholding during vital stages of project like, UAT, Go Live, Post Go Live that make the transition much more smoother for the users, which then drive the chances of a successful ERP deployment and digital transformation within the organization .